Privacy Policy

9.02.2025

Responsible person: Michael Sifkovits 
DC Tower 1, 30th floor
Donaucitystraße 7, 1220 Vienna

office@ffd.solutions

No data protection officer has been appointed.

General

The protection and security of your personal data is important to us. Therefore, this website stores and processes data exclusively per the Austrian and European General Data Protection Regulation (GDPR). As a user, you agree to process the data per this declaration. You may find the current version of the DSG VO at http://eur-lex.europa.eu/legal-content/DE/TXT/HTML/?uri=CELEX:32016R0679&from=DE This data protection declaration only applies to this website. If you are redirected to other sites via links on our pages, please learn more about how your data is handled directly on the redirected website. Your personal data (e.g. title, name, address, email address, telephone number, bank details, and credit card number) will only be processed by us following the provisions of Austrian data protection law. The following regulations inform you about the type, scope and purpose of collecting, processing and using personal data. The use of this website is generally possible without providing personal data. As far as personal data (e.g. name, address or email addresses) is collected on our pages, this is always done voluntarily, as far as possible. This data will not be passed on to third parties without your consent. We want to point out that data transmission over the Internet (e.g., via email or non-encrypted websites) can have security gaps. Complete protection of data from access by third parties is not possible. Suppose you place an order via our website. In that case, the data you submit or enter will be checked manually or automatically against the existing database to ensure it is valid and up-to-date and, if necessary, compared to correct the data we have stored. Therefore, our employees may be required to contact you. This is done by email or telephone. The data you enter will only be used to process the order or complete the registration; the data will not be passed on to third parties.

Rights of those affected

According to the EU General Data Protection Regulation, you have extensive rights as the data subject. These rights are intended to ensure greater transparency in your data. Your rights as a data subject are the right to information about the personal data concerning you, to correction, deletion, restriction of processing, objection to processing (direct marketing), as well as data portability (only in the case of a contractual relationship or consent) and revocation of consent at any time. The data subjects can exercise all rights by sending an email to office@ffd.solutions or by contacting us personally (e.g. by telephone or directly on-site) or by sending a message by post or fax (…) as well as using the contact form on the website. In addition, you have the right to complain to the data protection authority at any time regarding processing your personal data. The contact details of the data protection authority are:

Österreichische Datenschutzbehörde
Wickenburggasse 8
1080 Vienna

Telephone: +43 1 521 52-25 69
E-Mail: dsb@dsb.gv.at

Data deletion

Your data will be deleted as soon as the respective contract with you has been fulfilled, and there is no longer a legal obligation to store the data. Your data will generally be deleted after a seven-year Retention period, according to Section 132 BAO. Statutory/legal retention obligations or contractual obligations, e.g. towards customers for warranty or compensation or towards contractual partners, are a basis for continuing to store personal data (Art 6 Paragraph 1 lit c GDPR – Basis for the lawfulness of processing: statutory/legal obligation).

Links

We check links that leave our website very carefully editorially. Nevertheless, we assume no responsibility or liability for the content on pages linked from this or any other website.

Inventory data

Without your express consent or a legal basis, your personal data will not be passed on to third parties outside the scope of the contract. After the contract has been fully processed, your data will be blocked for further use. Once the tax and commercial law regulations have expired, this data will be deleted unless you have expressly consented to use it further. To the extent necessary for the justification, content or change of the contractual relationship (inventory data), your personal data will be used exclusively for contract processing. For example, your name and address must be passed on to the supplier to deliver the goods.

Information about cookies

There are three categories of cookies:

  • strictly necessary cookies to ensure the essential functions of the website
  • functional cookies to ensure the performance of the website
  • targeting cookies to improve user experience.

Some of the websites use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies make our offering more user-friendly, effective and secure. Cookies are small text files stored on your computer and saved by your browser. Most of the cookies we use are so-called “session cookies”. They will be automatically deleted at the end of your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit. You can set your browser so that you are informed about the settings of cookies, only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If cookies are deactivated, the functionality of this website may be restricted.

Functional restrictions without cookies

If you generally do not allow us to use cookies, certain features and pages will not function as expected. In particular, the login will not work.

Google Analytics & Google Tag Manager

We use the “Google Analytics 4” service as an access analysis tool for website visits. provided by Google Inc., CA, USA, or for the EU by Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (hereinafter referred to as “Google”). We use this to optimize our website within the scope of our legitimate interest. When data is collected in Google Analytics 4, no IP addresses are logged or saved. All IP addresses collected from users in the EU will be deleted. In Google Analytics 4, all data from devices located in the EU (based on geographical location according to IP address) is collected via domains and servers in the EU before the traffic is processed and forwarded to the Analytics server.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Browser type and browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of server request
  • IP address

This data cannot be assigned to specific persons. This data will not be merged with other data sources. We reserve the right to subsequently check this data if we become aware of concrete indications of unlawful use.

SSL encryption

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send us as the site operator. You can recognize an encrypted connection by changing the browser address line from “http://” to “https://” and by the lock symbol in your browser line. If SSL encryption is activated, third parties cannot read the data you transmit to us. If you have any questions, please get in touch with the following email address: office@ffd.solutions